FAQs

• My Liquitex Basics Acrylic Fluid color appears to be separating – is that normal?

  Yes! There’s nothing to worry about. Fluid acrylics do separate in the bottle - some colors more than others. Just give it a good shake before use.

• How do I return or exchange my Liquitex branded merch?

  Want to return your branded merch item, or need a different size? Our consumer care team is here to help. Fill out the contact form here, and someone will be in touch shortly.

• Where can I ship my Liquitex branded merch?

  Right now, Liquitex branded merch is available to ship in North America only.

• Will more products be added to the Liquitex branded merch collection?

  Stay tuned! We are always looking for more branded merch products and designs to add to the shop.

• How do I care for my Liquitex branded merch products?

  Liquitex branded merch products each have their own care instructions dependent on the material they are made from. Please check the tag on the inside of your product for specific care instructions.

• Why will my order arrive in multiple shipments?

  Due to different warehousing and fulfillment rates, some items in your order may arrive separately. For example, if you order a piece of Liquitex branded merch and a tube of paint, the paint will ship from our warehouse, and the branded merch will ship from our third party printing and fulfillment partner.

• Where do you source the Liquitex branded merch products?

  Liquitex branded merch is manufactured by Printful, a third party on-demand printing and fulfillment company. Printful products are produced and shipped locally for us in North America.

• Will you switch Liquitex Basics Acrylic Canvas to recycled fabric?

  Due to the higher cost of recycled materials, Liquitex Recycled Canvas is only in our Professional category at the moment. We’d love to bring it to our Liquitex Basics range if the price comes down in the future.

• Why are you working with Waste2Wear?

  Liquitex is based on innovation and we’re passionate about bringing artists new materials. We are doing what we can to ensure there’s a world that’s full of possibilities for future generations of artists to thrive. For our latest canvas project, we wanted to do something different. A collaboration with Waste2Wear - specialists in turning waste plastics into textiles - was logical. They create the recycled cloth from plastic bottles and then we have it primed and readied for artists.

• Where can I learn more about how the bottles are recycled into fabric?

  Our partner Waste2Wear has information on their website here: https://www.waste2wear.com/

• What is Waste2Wear?

  An innovative organization pioneering solutions for plastic recycling, using blockchain technology to deliver 100% traceable and sustainable textiles.

• What is the responsible disposal guidance for the packaging?

  The cardboard packaging label is made from 100% recycled content and is fully recyclable. The shrink-wrap is also made of 100% recycled content and is fully recyclable. Recyclable guidelines will be different for each local authority and should be checked for both the cardboard packaging label and shrink-wrap.

• Is the cardboard label in the corner Liquitex Recycled Canvas made using sustainable materials?

  Yes. The cardboard is made from 100% recycled content and is fully recyclable.

• Why is each Liquitex Recycled Canvas shrink-wrapped?

  To keep it clean and protected when shipping and storing. The shrink-wrap is made of 100% recycled content and is fully recyclable.

• What’s the weight difference between the raw canvas roll and the stretched primed canvas?

  The raw canvas roll is 13.6oz/385g/m². The stretched canvases have a primed weight of 20oz/565g/m².

• What’s the depth difference between the traditional depth and deep edge depth?

  The traditional depth is 0.75in/1.91cm depth. The deep edge depth is 1.37in/3.48cm depth.

• Is Liquitex Gesso used as the primer on Liquitex Recycled Canvas?

  No. Liquitex Recycled Canvas uses a different formulation.

• How long is Liquitex Recycled Canvas lightfast for?

  It will be lightfast for at least 100 years in gallery conditions, without yellowing or changing color.

• Does a Liquitex Recycled Canvas feel like a regular cotton canvas?

  It’s a similar flexibility to regular cotton canvas and a little heavier weight-wise. We’ve given it to artists to blind-test and they didn’t notice any major differences, with many preferring the weight of the recycled cloth. Rather than the composition of the fiber, canvas flexibility usually depends on how tightly it’s woven and the flexibility of the gesso primer.

• What kind of paint can I use on Liquitex Recycled Canvas?

  You can use it for acrylic and oil painting.